Last Updated: July 22, 2026

Your privacy is important to us. This Privacy Policy explains how North Oconee Physical Therapy collects, uses, protects, and discloses personal information when you use our website, contact our clinic, or receive services from us.

By using our website or engaging with our clinic, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide

When you complete a website form, call our clinic, communicate with our team, or visit us in person, we may collect:

• Your name, phone number, and email address
• Your date of birth and relevant health information
• Insurance, payment, and billing information
• Appointment requests and communication preferences
• Other personal information you voluntarily provide

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• Your Internet Protocol address
• Browser type
• Device and operating system information
• Pages visited
• Time spent on the website
• Referral source

We may use this information to understand website activity, improve performance, and create a better user experience.

How We Use Your Information

We may use the information we collect to:

• Provide physical therapy and related healthcare services
• Respond to questions and appointment requests
• Communicate with you about care, scheduling, and clinic updates
• Verify insurance coverage
• Process payments and billing
• Maintain patient and business records
• Improve our website, services, and patient experience
• Meet legal, regulatory, and administrative obligations

We do not sell or rent your personal information to third parties for marketing purposes.

HIPAA and Protected Health Information

North Oconee Physical Therapy is committed to handling Protected Health Information in accordance with the Health Insurance Portability and Accountability Act and other applicable privacy laws.

We may use or disclose Protected Health Information:

• With your authorization
• To provide or coordinate treatment
• To obtain payment for services
• For permitted healthcare operations
• When required by law
• For certain public health, safety, or legal purposes

You may have the right to access your health records, request corrections, ask for certain restrictions, and receive information about some disclosures of your Protected Health Information.

This website Privacy Policy does not replace any separate Notice of Privacy Practices provided by the clinic.

Third-Party Services

We may use trusted service providers to help operate our website, process appointment requests, analyze website activity, manage communications, or support business operations.

These providers may collect limited information needed to perform their services. We expect service providers to protect information appropriately and use it only for authorized purposes.

Our website may contain links to third-party websites or scheduling platforms. North Oconee Physical Therapy is not responsible for the content, security, or privacy practices of websites operated by other organizations.

Data Security

We use reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Although we take reasonable precautions, we cannot guarantee the absolute security of information transmitted through the internet.

Please avoid submitting urgent medical concerns or highly sensitive information through a general website contact form.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website activity, and enhance the visitor experience.

Cookies are small files stored on your device. You may manage or disable cookies through your browser settings. Some website features may not function properly when cookies are disabled.

Your Rights and Choices

Depending on applicable law, you may have the right to:

• Ask what personal information we collect
• Request access to certain information
• Request corrections to inaccurate information
• Ask about limitations on certain uses or disclosures
• Update your communication preferences
• File a complaint if you believe your privacy rights have been violated

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website is not intended to collect personal information directly from children under 13 without the involvement of a parent or legal guardian.

If you believe a child has submitted personal information through our website without appropriate consent, please contact us so we can review and remove the information when required.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices, or legal obligations.

Any revisions will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Your continued use of the website after changes are posted indicates your acceptance of the revised policy.

Contact Us

Questions about this Privacy Policy or our information practices may be directed to:

North Oconee Physical Therapy

Phone:(706) 981-8187

Address: 2421 Malcom Bridge Road, Suite 310, Bogart, GA 30622

Email: info@northoconeept.com